About a year ago I got a Samsung Note 10 Plus, great phone, however I noticed there was something strange going on. I would unlock my phone to use it and find that randomly, apps like TikTok had been installed.
I don’t use TikTok. Never have, probably never will.
There were some other apps that would install as well, like Clash of Clans, and some other builder style games. I researched this and it took a LOT of digging to figure out what was enabling this on my phone and how to stop it. Turns out, it’s a Samsung app called Mobile Services Manager that does this. Because it took me a LOT of digging, I wanted to write this blog to help people find the solution to this problem a lot easier.
Below are instructions describing how to disable this app.
Step 1: Open Settings on your phone.
Step 2: Open Apps.
Step 3: Search for Mobile Services Manager and tap to open the app, as though you were going to uninstall it.
Step 4: Unless you root your phone, you can’t uninstall the app, but you can disable it. Tap disable at the bottom. You may see a warning stating disabling it may affect the performance of other apps. (Disabling the app won’t harm anything, don’t worry.)
Step 5: Rest easy knowing Samsung won’t install random apps on your phone.
Regrettably, this only works on Android 10, I think Samsung got rid of this app on Android 11 as this problem hasn’t appeared on my Note 20 Ultra 5G since getting Android 11 and OneUI 3.