Banned from the Dentist – Bad Business Practice? Or Normal?

About a year ago, I began the long, mildly painful, almost lethal, and expensive process of restoring my teeth. I had numerous issues including some teeth which required extraction, and a few cavities. Well, more than a few, but that’s beside the point. As someone had not been to the Dentist in probably 5 years, I asked for recommendations from my oral surgeon.

Enter Crovatto & Edwards. Their office staff were hospitable, and turns out, the Doctors weren’t scary! The Dentist isn’t all that bad, folks. You just have to find the right one!

Of course, not all that glitters is gold. At first, I had to see Doctor Edwards, which didn’t work out. I suppose I’m too fidgety or needy. Whatever. On the next visit, Doctor Crovatto, who was much more pleasant, and willing to work with me. In the end, we found my problem with Doctor Edwards was due to me being nervous. When you’re nervous, your pulse and blood pressure increase, which causes you to “eat thru” or “burn thru” the novocaine much faster than normal.

Also, scheduling with their office wasn’t the most pleasant. It was about 50% / 50% – they aren’t open on Saturdays and my work schedule isn’t the easiest to work around. So, I missed an appointment. Well, actually two. The first time they waived the missed appointment fee (thank goodness, $35 dollars would totally bankrupt me! /sarcasm). The second time, today, I wasn’t so fortunate.

But, how bad could it really be? Could a Dentist ban you from their office?

Continue with reading

Comcast – Going Down the Rabbit Hole

Our story begins on July 23, 2013 – a normal Florida day, State Government bickering over who should take the blame for today’s screwup, people protesting a new adult toy store, and the scents of Botox and Bengay were fresh in the air. It was perfect until I was told the TV said “Not Authorized” and noticed the phone and internet were acting funny.

As a former Comcast employee, I figured this was something account related. Little did I know how far down the rabbit hole I would venture.

Continue with reading