Comcast – Going Down the Rabbit Hole

Our story begins on July 23, 2013 – a normal Florida day, State Government bickering over who should take the blame for today’s screwup, people protesting a new adult toy store, and the scents of Botox and Bengay were fresh in the air. It was perfect until I was told the TV said “Not Authorized” and noticed the phone and internet were acting funny.

As a former Comcast employee, I figured this was something account related. Little did I know how far down the rabbit hole I would venture.

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